:root{color:#172033;font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;background:#f5f7fb;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,PingFang SC,Microsoft YaHei,Noto Sans CJK SC,sans-serif}*{box-sizing:border-box}body{min-width:320px;min-height:100vh;margin:0}a{color:inherit}.app-shell{background:#f5f7fb;min-height:100vh}.app-sider{border-right:1px solid #d9e1ee;background:#fff!important}.brand-lockup{align-items:center;gap:12px;padding:20px 18px 16px;display:flex}.brand-mark{color:#fff;background:#1668dc;border-radius:8px;place-items:center;width:38px;height:38px;display:grid}.brand-title,.brand-subtitle,.header-eyebrow,.actor-label{display:block}.brand-title{font-weight:700}.brand-subtitle,.header-eyebrow{color:#6b778c;font-size:12px}.app-nav{border-inline-end:0!important}.app-header{background:#fff;border-bottom:1px solid #d9e1ee;justify-content:space-between;align-items:center;gap:16px;height:auto;min-height:72px;padding:14px 28px;line-height:1.4;display:flex}.header-title{margin:0!important}.app-content{padding:28px}.page-stack{flex-direction:column;gap:18px;max-width:1320px;margin:0 auto;display:flex}.data-card,.auth-card{border:1px solid #d9e1ee;border-radius:8px;box-shadow:0 10px 30px #2536540f}.metrics-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;display:grid}.integration-grid{grid-template-columns:repeat(3,minmax(220px,1fr));gap:16px;display:grid}.reports-metrics{grid-template-columns:repeat(6,minmax(140px,1fr))}.reports-layout{grid-template-columns:minmax(0,1.5fr) minmax(320px,.7fr);align-items:start;gap:16px;display:grid}.reports-main{min-width:0}.inline-form-item{margin-bottom:0}.filter-select{width:190px}.saved-report-input{width:100%;margin-bottom:12px}.saved-report-list .ant-list-item{padding-inline:0}.breakdown-grid{grid-template-columns:repeat(2,minmax(220px,1fr));gap:16px;display:grid}.breakdown-panel{flex-direction:column;gap:8px;min-width:0;display:flex}.search-control{width:min(320px,60vw)}.select-control,.compact-input{width:180px}.wide-input{width:min(280px,100%)}.reply-tools-grid,.automation-form-grid,.settings-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-bottom:16px;display:grid}.automation-form-grid{grid-template-columns:repeat(3,minmax(180px,1fr))}.ai-insight-alert{margin-bottom:16px}.compact-toolbar .ant-card-body{padding:12px 16px}.collision-alert{border-radius:8px}.detail-grid{grid-template-columns:minmax(280px,.9fr) minmax(320px,1.1fr);gap:16px;display:grid}.full-width{width:100%}.placeholder-card{place-items:center;min-height:280px;display:grid}.timeline-stack{flex-direction:column;gap:12px;display:flex}.comment-body{white-space:pre-wrap;margin:16px 0 0!important}.auth-page{background:#edf3fb;place-items:center;min-height:100vh;padding:24px;display:grid}.auth-card{width:min(480px,100%)}.auth-stack{width:100%}@media (width<=900px){.app-shell{display:block}.app-sider{height:auto;width:100%!important;min-width:0!important;max-width:none!important}.brand-lockup{padding:16px}.app-header{flex-direction:column;align-items:flex-start;padding:16px}.app-content{padding:16px}.metrics-grid,.integration-grid,.reports-metrics,.reports-layout,.breakdown-grid{grid-template-columns:1fr}.filter-select{width:min(100%,260px)}.detail-grid,.reply-tools-grid,.automation-form-grid,.settings-form-grid{grid-template-columns:1fr}}.app-shell>.ant-layout{background:#f6f8fb;min-width:0}.page-stack{width:100%;min-width:0;max-width:1480px}.page-stack h2.ant-typography{letter-spacing:-.5px;margin:0 0 8px;font-size:26px}.data-card{border-color:#e5e9f0;border-radius:12px;box-shadow:0 2px 8px #14243b04}.ticket-subject-cell{flex-direction:column;gap:7px;padding:10px 0;display:flex}.ticket-subject-cell a{color:#172b4d;font-size:15px;font-weight:600}.ticket-subject-cell a:hover{color:#1668dc}.ticket-subject-cell .ant-typography{overflow-wrap:anywhere;font-size:12px}.inbox-table{overflow:hidden}.inbox-table .ant-table-thead>tr>th{color:#657188;background:#fafbfc;font-size:12px}.back-link{color:#66758d;width:fit-content;font-size:13px}.ticket-heading{padding:0 0 8px}.ticket-workspace{grid-template-columns:minmax(0,1fr) 300px;align-items:start;gap:24px;display:grid}.ticket-conversation,.ticket-sidebar{flex-direction:column;gap:20px;min-width:0;display:flex}.ticket-sidebar .ant-card-body{padding:20px}.ticket-sidebar .ant-select,.ticket-sidebar .ant-flex,.ticket-sidebar .wide-input{width:100%}.customer-avatar{color:#1668dc;background:#eaf1ff;border-radius:50%;place-items:center;width:42px;height:42px;margin-bottom:12px;font-size:18px;font-weight:600;display:grid}.customer-email{overflow-wrap:anywhere;margin-top:4px}.conversation-thread{background:#fff;border:1px solid #e5e9f0;border-radius:12px;padding:24px}.conversation-thread h4.ant-typography{margin:0;font-size:16px}.conversation-thread>.ant-space{justify-content:space-between;margin-bottom:20px;display:flex}.conversation-message{border-color:#e7ecf3!important;margin-top:16px!important;padding:20px!important}.conversation-message.message-outbound{background:#f5f8ff}.conversation-message>.ant-space{margin-bottom:16px;font-size:12px}.message-body{font-size:14px;line-height:1.8;margin-bottom:8px!important}.compact-delivery{overflow-wrap:anywhere;border:0!important;margin-bottom:16px!important;padding:0!important}.compact-delivery .ant-space{min-width:0}.email-sender-details{color:#69788e;font-size:12px}.email-sender-details summary,.reply-assistance summary{cursor:pointer;color:#586b86;padding:6px 0}.email-sender-details[open]>.ant-typography{overflow-wrap:anywhere;display:block}.reply-assistance{border-top:1px solid #edf0f5;margin:12px 0 16px;padding-top:8px}.reply-assistance .reply-tools-grid{padding:12px 0}.ticket-conversation .ant-form-item textarea{border-color:#dfe5ee;border-radius:8px;padding:16px;line-height:1.7}@media (width<=1150px){.ticket-workspace{grid-template-columns:minmax(0,1fr) 260px;gap:16px}.reply-tools-grid{grid-template-columns:1fr}}@media (width<=900px){.app-shell.ant-layout-has-sider>.ant-layout{width:100%}.ticket-workspace{grid-template-columns:minmax(0,1fr)}.ticket-sidebar{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.conversation-thread{padding:16px}.app-nav{flex-wrap:wrap;display:flex}.app-nav .ant-menu-item{width:auto}}@media (width<=540px){.ticket-sidebar{grid-template-columns:minmax(0,1fr)}.ticket-heading h2.ant-typography{overflow-wrap:anywhere;font-size:22px}.conversation-message{padding:14px!important}.app-header{padding:16px}}.app-shell{background:#080808;min-height:100dvh;padding:6px 6px 6px 0}.app-shell .app-sider{border:0;background:#080808!important;flex:0 0 52px!important;width:52px!important;min-width:52px!important;max-width:52px!important}.app-sider .ant-layout-sider-children{flex-direction:column;align-items:center;height:calc(100dvh - 12px);display:flex;position:sticky;top:6px}.app-sider .brand-mark{color:#fff;background:#06c469;border-radius:10px;width:38px;height:38px;margin-bottom:18px;font-size:28px;box-shadow:0 3px #ffae3d,0 5px #447afa}.rail-nav{flex-direction:column;align-items:center;gap:8px;width:100%;display:flex}.rail-link{color:#858585;border-radius:7px;place-items:center;width:40px;height:40px;font-size:19px;transition:color .15s,background .15s;display:grid}.rail-link:hover,.rail-link.active{color:#fff;background:#2b2b2b}.rail-link:last-child{margin-top:20px}.rail-bottom{margin-top:auto;padding-bottom:6px}.actor-avatar{color:#fff;cursor:pointer;background:#a16aff;border:0;border-radius:50%;width:32px;height:32px}.app-shell>.shell-main{background:#080808;gap:6px;min-width:0}.notification-banner{color:#fff;background:#06f;border-radius:8px;justify-content:center;align-items:center;gap:16px;min-height:40px;padding:5px 44px 5px 16px;font-size:13px;font-weight:600;display:flex;position:relative}.notification-banner .ant-btn{height:30px;padding-inline:16px;font-size:12px;font-weight:600}.banner-close{color:#fff;cursor:pointer;background:0 0;border:0;width:28px;height:28px;position:absolute;top:50%;right:12px;transform:translateY(-50%)}.app-content{background:#fff;border-radius:12px;min-height:calc(100dvh - 12px);padding:24px;overflow:clip}.shell-main:has(.notification-banner) .app-content{min-height:calc(100dvh - 58px)}.app-content.inbox-content{padding:0;display:flex}.tickets-layout{color:#343940;flex:1;width:100%;min-width:0;font-size:13px;display:flex}.ticket-views{border-right:1px solid #e5e5e8;flex-direction:column;flex:0 0 280px;width:280px;display:flex}.ticket-views-heading{border-bottom:1px solid #e5e5e8;justify-content:space-between;align-items:center;gap:8px;height:52px;padding:0 10px 0 16px;display:flex}.ticket-views-heading h1{margin:0;font-size:17px;font-weight:600}.ticket-views-heading .ant-btn{height:32px;box-shadow:none;font-size:13px;font-weight:600}.ticket-search{padding:10px}.ticket-search .ant-input-affix-wrapper{border-color:#d4d5d9;height:38px;font-size:13px}.ticket-search .ant-input-prefix{color:#858794;padding-right:5px}.ticket-view-list{padding:13px 12px}.ticket-view{text-align:left;color:#787d89;width:100%;min-height:36px;font:inherit;cursor:pointer;background:0 0;border:0;border-radius:5px;padding:8px 10px}.ticket-view:hover{color:#1d232a;background:#f5f7fa}.ticket-view.selected{color:#06f;font-weight:600}.view-section-label{color:#8b8e99;text-transform:uppercase;margin:30px 10px 10px;font-size:11px}.workspace-caption{color:#92959f;overflow-wrap:anywhere;margin-top:auto;padding:20px 22px;font-size:12px}.tickets-main{flex:1;min-width:0}.tickets-header{border-bottom:1px solid #e5e5e8;justify-content:space-between;align-items:center;gap:12px;height:52px;padding:0 16px;display:flex}.tickets-header h2{margin:0;font-size:17px;font-weight:600}.workspace-plan{color:#677180;background:#f7f7f8;border-radius:20px;padding:5px 12px;font-size:12px}.ticket-filter-bar{border-bottom:1px solid #e5e5e8;flex-wrap:wrap;align-items:center;gap:8px;min-height:48px;padding:7px 12px;display:flex}.ticket-filter-bar .ant-btn{height:32px;box-shadow:none;font-size:13px}.ticket-filter-bar .ant-tag{margin:0}.refresh-tickets{color:#8b8e99;margin-left:auto}.ticket-filter-controls{background:#fafbfc;border-bottom:1px solid #e5e5e8;flex-wrap:wrap;gap:8px;padding:12px;display:flex}.ticket-filter-controls .ant-select{width:170px}.ticket-count{color:#858794;border-bottom:1px solid #e5e5e8;align-items:center;height:32px;padding:0 8px;font-size:12px;display:flex}.tickets-main .inbox-table{box-shadow:none;border:0;border-radius:0}.inbox-table .ant-table{color:#38414e;font-size:13px}.inbox-table .ant-table-thead>tr>th{text-transform:uppercase;color:#7d818d;background:#fff;border-color:#e5e5e8;padding:12px 10px;font-size:11px;font-weight:400}.inbox-table .ant-table-thead>tr>th:before{display:none}.inbox-table .ant-table-tbody>tr>td{border-color:#e5e5e8;height:58px;padding:10px}.inbox-table .ant-table-selection-column{width:36px;padding-inline:10px!important}.inbox-table .ant-checkbox-inner{border-color:#d2d4da;border-radius:4px;width:16px;height:16px}.requester-cell{align-items:center;gap:8px;min-width:0;display:flex}.requester-avatar{color:#fff;background:#9845ff;border-radius:50%;flex:0 0 32px;place-items:center;width:32px;height:32px;font-size:13px;display:grid}.requester-cell>div{min-width:0}.requester-cell>div>span{white-space:nowrap;text-overflow:ellipsis;max-width:160px;display:block;overflow:hidden}.requester-email{color:#808592;margin-top:1px;font-size:12px}.ticket-subject-cell{flex-direction:row;align-items:center;gap:8px;min-width:140px;padding:0}.ticket-subject-cell a{color:#38414e;overflow-wrap:anywhere;font-size:13px;font-weight:400}.ticket-dot{background:#c7c9ce;border-radius:50%;flex:0 0 6px;width:6px;height:6px}.ticket-dot.is-open{background:#969aa3}.attention-dot{color:#cf3434;font-weight:700}.ticket-status.ant-tag{color:#747987;background:#f0f1f3;border:0;border-radius:5px;margin:0;padding:0 7px;font-size:12px;line-height:20px}.ticket-status.status-open{color:#1870ce;background:#dcedff}.ticket-status.status-pending{color:#9b6b00;background:#fff1cd}.ticket-status.status-solved{color:#168452;background:#ddf5e8}.tickets-main>.ant-alert,.tickets-main>.compact-toolbar{margin:10px}.new-ticket-form{margin-top:20px}.rail-link:focus-visible,.ticket-view:focus-visible,.banner-close:focus-visible,.actor-avatar:focus-visible{outline-offset:2px;outline:2px solid #7af}@media (width<=1100px){.ticket-views{flex-basis:240px;width:240px}.workspace-plan{display:none}}@media (width<=900px){.app-shell{display:flex}.app-shell.ant-layout-has-sider>.shell-main{width:calc(100% - 52px)}.app-content{padding:16px}.ticket-views{flex-basis:220px;width:220px}.ticket-views-heading{padding-inline:10px}.ticket-views-heading h1{font-size:15px}.ticket-views-heading .ant-btn{padding-inline:8px}}@media (width<=600px){.app-shell{padding:0;flex-direction:column!important}.app-shell .app-sider{height:48px;flex:0 0 48px!important;width:100%!important;min-width:100%!important;max-width:100%!important}.app-sider .ant-layout-sider-children{flex-direction:row;gap:12px;height:48px;padding:0 8px;position:static}.app-sider .brand-mark{flex-shrink:0;width:30px;height:30px;margin-bottom:0;font-size:23px}.rail-nav{flex-direction:row;gap:4px;width:auto}.rail-link{width:32px;height:32px;font-size:17px}.rail-link:last-child{margin:0}.rail-bottom{margin:0 0 0 auto;padding:0}.app-shell.ant-layout-has-sider>.shell-main{width:100%}.app-content{border-radius:8px 8px 0 0;min-height:calc(100dvh - 48px);padding:14px}.notification-banner{border-radius:0;gap:8px;padding-left:10px;font-size:11px}.notification-banner .ant-btn{white-space:normal;height:auto;padding-inline:8px;font-size:11px}.tickets-layout{flex-direction:column}.ticket-views{border:0;flex-basis:auto;width:100%}.ticket-views-heading{height:48px}.ticket-search{padding:8px 10px}.ticket-view-list{border-bottom:1px solid #e5e5e8;gap:4px;padding:0 10px 8px;display:flex;overflow-x:auto}.ticket-view-list>div{flex-shrink:0}.ticket-view{white-space:nowrap;width:auto}.ticket-view.selected{background:#edf4ff}.view-section-label,.workspace-caption{display:none}.tickets-header{height:44px;padding-inline:12px}.tickets-header h2{font-size:15px}.ticket-filter-controls .ant-select{flex:140px;min-width:0}}.ticket-status.status-on_hold{color:#7952a5;background:#f0e6fb}.people-layout{color:#343940;flex:1;min-width:0;font-size:13px;display:flex}.people-main{flex:1;min-width:0}.people-toolbar{border-bottom:1px solid #e5e5e8;justify-content:space-between;align-items:center;gap:12px;height:52px;padding:0 10px 0 18px;display:flex}.people-tabs{flex-shrink:0;align-self:stretch;gap:14px;display:flex}.people-tabs button{color:#424957;font:inherit;cursor:pointer;background:0 0;border:0;border-bottom:3px solid #0000;padding:0 12px}.people-tabs button[aria-selected=true]{color:#06f;border-bottom-color:#06f;font-weight:600}.people-tools{align-items:center;gap:14px;min-width:0;display:flex}.people-tools .ant-input-affix-wrapper{width:200px}.invite-settings-link{white-space:nowrap;font-size:12px}.people-details{border-left:1px solid #e5e5e8;flex:0 0 350px;width:350px}.people-details>header{border-bottom:1px solid #e5e5e8;justify-content:space-between;align-items:center;height:52px;padding:0 16px;display:flex}.people-details h2{margin:0;font-size:16px;font-weight:600}.people-details h3{background:#f5f5f6;border-radius:7px;margin:16px 16px 6px;padding:7px 10px;font-size:12px;font-weight:400}.people-avatar{color:#fff;background:#a36aff;border-radius:50%;flex:0 0 38px;place-items:center;width:38px;height:38px;font-size:15px;font-weight:500;display:inline-grid}.people-avatar.is-team{background:#338dff;border-radius:5px}.people-profile{align-items:center;gap:16px;padding:16px;display:flex}.people-profile>.people-avatar{flex-basis:60px;width:60px;height:60px;font-size:23px}.people-profile>div{overflow-wrap:anywhere;min-width:0}.people-profile small,.people-row-button small{color:#818794;margin-top:5px;font-size:12px;display:block}.people-table .ant-table{color:#343940;font-size:13px}.people-table .ant-table-thead>tr>th{text-transform:uppercase;color:#858995;background:#fff;padding:10px 18px;font-size:11px;font-weight:400}.people-table .ant-table-thead>tr>th:before{display:none}.people-table .ant-table-tbody>tr>td{border-color:#e8e8eb;height:64px;padding:14px 18px}.people-table .people-selected-row>td{background:#f5f5f6}.people-table .people-selected-row>td:first-child{box-shadow:inset 3px 0 #06f}.people-row-button{color:inherit;font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;align-items:center;gap:24px;width:100%;padding:0;display:flex}.people-row-button>span:last-child{overflow-wrap:anywhere;min-width:0}.people-layout .ant-tag{border:0;border-radius:5px;font-size:11px;line-height:19px}.people-invite-empty{text-align:center;padding:44px 24px}.people-invite-empty>.anticon{color:#1e2329;font-size:40px}.people-invite-empty h2{margin:18px 0 8px;font-size:18px}.people-invite-empty p{margin:0 0 16px}.people-invite-empty small{color:#898e98;margin-top:14px;display:block}.people-detail-list{padding:0 22px}.people-detail-list>button{font:inherit;color:inherit;cursor:pointer;background:0 0;border:0;align-items:center;gap:8px;padding:6px 0;display:flex}.people-detail-list .people-avatar{flex-basis:22px;width:22px;height:22px;font-size:11px}.people-detail-list p,.people-muted{color:#8c919c}.people-member-avatars{align-items:center;gap:6px;display:flex}.people-member-avatars .people-avatar{width:25px;height:25px;font-size:11px}.people-account-link{color:#06f;margin:24px;font-size:12px;display:block}.people-delete-team{margin:24px 16px}.people-edit-form{margin-top:20px}.people-form-actions{justify-content:flex-end;gap:8px;display:flex}.people-loading{width:100%;padding:24px}.people-notice{margin:10px}.people-tabs button:focus-visible,.people-row-button:focus-visible,.people-detail-list button:focus-visible{outline-offset:2px;outline:2px solid #06f}@media (width<=1100px){.people-details{flex-basis:280px;width:280px}.people-tools{gap:8px}.people-tools .ant-input-affix-wrapper{width:140px}}@media (width<=800px){.people-layout{flex-direction:column}.people-details{border-top:1px solid #e5e5e8;border-left:0;flex-basis:auto;width:100%}.people-toolbar{flex-wrap:wrap;height:auto;min-height:52px;padding:0 10px}.people-tabs{height:52px}.people-tools{flex-wrap:wrap;padding:6px 0}.people-table .ant-table-tbody>tr>td,.people-table .ant-table-thead>tr>th{padding:10px}.people-row-button{gap:10px}.people-invite-empty{padding:24px 16px}}@media (width<=420px){.rail-nav{gap:1px}.rail-link{width:30px}.people-tabs{gap:0}.people-tabs button{padding-inline:8px}.invite-settings-link{display:none}}.people-invite-modal .ant-modal-body{padding-top:28px}.people-invite-head,.people-invite-row{grid-template-columns:minmax(180px,1.2fr) 120px minmax(160px,1.2fr) 32px;gap:12px;display:grid}.people-invite-head{margin-bottom:6px;font-size:12px}.people-invite-row .ant-form-item{min-width:0;margin-bottom:18px}.people-invite-row .ant-select{width:100%}.people-create-page{background:#f5f5f5;flex:1;width:100%;min-width:0;min-height:100%}.people-create-header{background:#fff;border-bottom:1px solid #e5e5e5;align-items:center;height:52px;padding:0 16px;display:flex;position:relative}.people-create-header h2{margin:0;font-size:16px;position:absolute;left:50%;transform:translate(-50%)}.people-create-body{padding:64px 24px 80px}.people-create-card{background:#fff;border:1px solid #e5e5e5;border-radius:6px;max-width:720px;margin:auto;padding:56px}.people-create-card .people-team-name{text-align:center;border:0;border-bottom:1px solid #d9d9d9;border-radius:0;width:280px;max-width:100%;margin:0 auto 48px;font-size:24px;display:block}.people-create-card h3{border-bottom:1px solid #e5e5e5;margin:36px 0 20px;padding-bottom:10px;font-size:14px;font-weight:600}.people-create-card p{font-size:13px}.people-team-members{margin-top:12px}.people-team-members.is-hidden{display:none}@media (width<=600px){.people-invite-head{display:none}.people-invite-row{border-bottom:1px solid #eee;grid-template-columns:minmax(0,1fr) 105px 32px;margin-bottom:14px}.people-invite-row .ant-form-item:nth-child(3){grid-area:2/1/auto/3}.people-invite-row>button{grid-area:1/3}.people-create-body{padding:24px 12px}.people-create-card{padding:24px}}